Patient Care Advocates
Patient Care Advocates (PCAs) are your 1:1 concierges to help you through the entire process leading up to surgery. Your PCA will be assigned after your consult with the surgeon. They help make sure your pre-op needs are met, and will serve as your primary point of contact with the Nicholson Clinic. Since there can be several steps leading up to surgery, especially if using bariatric insurance coverage, your PCA team is here to help you navigate the journey to surgery. Some insurance plans often require dietitian and psychologist appointments, sleep studies, lab work, clearances, etc. We also require our patients to complete a 2-week pre-op diet to help prepare you for a safe, effective surgery. Our Patient Care Advocates strive to help you through each and every step – their primary goal is to ensure you have the best possible pre-surgical experience. All of our PCAs are also Certified Medical Assistants. Please inform your Patient Care Advocate as soon as possible if you are ever dissatisfied with any aspect of your surgical process.
Jordan Mitchell, MA
Patient Care Advocate
(469) 800-5835
Jordan@nicholsonclinic.com
Samantha Tschetter, MA
Patient Care Advocate
(469) 800-5833
Samantha@nicholsonclinic.com
Virtual Pre-Op Education Sessions for Q4
Nicholson Clinic and Baylor Scott and White are committed to your comprehensive bariatric care. As a part of your care program, we would like you to attend a virtual Pre-Operative Education Session prior to your scheduled surgery. These virtual sessions are held on the 1st and 3rd Friday of every month from 12:00 pm – 12:30 pm. The sessions are led by Ty Mason, BSN, Registered Nurse and Bariatric Coordinator for Baylor Scott and White Medical Center Plano. To RSVP and receive the link to the meeting invite, please contact Ty at tyrisha.mason@BSWHealth.org.
10/04/24 – 12:00p-12:30p
10/18/24 – 12:00p-12:30p
11/08/24 – 12:00p-12:30p
12/06/24 – 12:00p-12:30p
12/20/24 – 12:00p-12:30p
Virtual Pre-Op Education Sessions for Q4
Complimentary for Nicholson Clinic Patients and held virtually online via Microsoft Teams.
Wednesday, November 13 | 5:30pm-6:30pm
Hosted by Carrie Johnson, Bariatric Advantage
Topic: Why are specialty vitamin supplements needed after bariatric surgery?
RSVP to tyrisha.mason@bswhealth.org or call 469-814-5677 and she will send you the event link.
